Director of Communications

The Berkman Klein Center for Internet & Society at Harvard University (Cambridge, Massachusetts)

Posted 2 years ago

Duties & Responsibilities

The Berkman Klein Center for Internet & Society seeks an experienced and dynamic Director of Communications to develop the Berkman Klein Center’s communications strategy and priorities and define how we tell the stories of the Center’s research, education, tools, and global impact. The Director will lead the communications team to implement that strategy, translating the Center’s work using channels appropriate to our many different audiences, and identify new platforms for showcasing the Center’s work. The Director will work collaboratively across the organization, engaging with leadership, research and public programming staff and leveraging and engaging our diverse internal community of staff, fellows, interns, collaborators, partners, and alums. Two-way communication, listening, and feedback from BKC’s various constituencies will be a critical component of the position, as will supporting and amplifying the voices of our community and their projects. The Director of Communications will also lead internal communications efforts including annual reports, community announcements, promotion of events, and media monitoring, and support the organization to maintain the highest quality communication practices.

The Director of Communications will work closely with a significant cross-section of Berkman Klein community members, and will thrive in a committed, collaborative, and tight-knit environment that encourages creativity and humor, supports deep inquiry, values unique approaches to solving problems, strives for transparency, continually builds upon best practices and lessons learned, and supports its community members’ independent and collective goals.

Duties and Responsibilities:

  • Drafting strategic priorities for the Center’s communications team (prioritization, providing direction)
  • Creating and communicating a coherent set of narratives to bring our projects to internal and external audiences
  • Creating analytic goals and frameworks to measure impact. Developing and practicing ongoing engagement modes to engage Center alumni, donors, and other key stakeholders
  • Writing and overseeing the production of white papers, blog posts, articles, and presentation decks
  • Understanding the nature of the work done by individual communication team members, providing guidance on task prioritization and problem-solving,conducting performance reviews, and supporting team members’ ongoing growth as professionals.
  • Formally and informally advising BKC staff on communications best practices both within the BKC ecosystem and in general. Examples include media training, writing for different audiences, etc.
  • Engaging and maintaining relationships with communications professionals around the University and nearby academic communities
  • Serving as a member of the Center’s leadership team, helping to make decisions about processes, staffing, and other management issues as they arise

Basic Qualifications

Bachelor’s degree plus a minimum of 7 years of professional experience in Communications, Public Relations, or a related field required.

 Additional Qualifications

  • Advanced degree in a related field preferred.
  • Experience in journalism including experience working at a leading media organization and a network of personal connections to media professionals.
  • Broad knowledge of scholarly research, public policy and legislation, and industry developments in the fields of communication technology is critical, as is the ability to effectively communicate that knowledge to diverse public and private audiences.
  • Exceptional written and verbal communication skills.
  • Demonstrated sound judgment, exceptional ethical standards, discretion, and tact.
  • Background participating in, serving and engaging diverse communities.
  • Comfortable working both independently and closely with teams and collaborators in a diverse, dynamic environment.
  • Heart, verve, and vigor; a can-do attitude; a very good sense of humor and a strong desire to affect change in the world.
  • Experience with crisis management is nice to have.

Additional Information

As with all Berkman positions, this is a term appointment currently expected to extend through June 30, 2020, with a strong possibility of renewal based on continued funding and business needs.

The successful candidate will demonstrate deep expertise in the field of communications including communications strategy, organizational storytelling across multiple media platforms, public relations, and hands-on execution. They will have previous experience as a communications professional conveying core Berkman Klein research topics including (but not limited to): Artificial Intelligence, Freedom of Expression, Internet Freedom, Internet Governance, Technology and the Law, Youth and Media, Surveillance, Security, Privacy, Open Access, Digital Humanities, Law, Transparency, Information Quality, Journalism and Media, Student Privacy, Innovation, Civic Activity and Engagement.

The successful candidate will have significant experience with proactive and reactive media relations, identifying key media organizations, individual media professionals, influencers, and practitioners to amplify the Center’s work, and catering the voice of messaging to both audience and platform. People from marginalized and under-represented communities are highly encouraged to apply.

Apply here.

Please see below for our full commitment to diversity.

Organization: The Berkman Klein Center for Internet & Society at Harvard University is dedicated to exploring, understanding, and shaping the development of the digitally-networked environment. A diverse, interdisciplinary community of scholars, practitioners, technologists, policy experts, and advocates, we seek to tackle the most important challenges of the digital age while keeping focus on tangible real-world impact in the public interest. Our faculty, fellows, staff, and affiliates conduct research, build tools and platforms, educate others, form bridges and facilitate dialogue across and among diverse communities. More information at

Commitment to Diversity: The work and well-being of the Berkman Klein Center for Internet & Society at Harvard University are strengthened profoundly by the diversity of our network and our differences in background, culture, experience, national origin, religion, sexual orientation, and much more. We are an equal opportunity employer and actively seek and welcome applications from all applicants, including people of color, women, the LGBTQIA community, and persons with disabilities, as well as applicants from researchers and practitioners from across the spectrum of disciplines and methods.

All offers to be made by HLS Human Resources.

Job Features

Job CategoryCommunications